Terms and Conditions

First order must meet 500.00 € then minimum order is 300.00 € net.

All prices are subject to VAT at current rates where applicable.

All prices are subject to alteration at any time.

Once an order has been received/accepted, payment must reach us within 7 working days.
We accept the following methods of payment - Bacs.

We deliver directly to you at your regular place of business. We do not deliver to Exhibition Centres or Venues

Short delivery of goods or goods damaged in transit must be notified to Hanlin by telephone or by email within 3 days of delivery. Upon delivery to you, if it is plain to see the parcel is damaged please state and sign 'parcel received damaged' with the carrier.

If upon delivery goods appear to be faulty you must inform Hanlin within 7 days of receipt of the goods and if upon return are found to be defective to the satisfaction of Hanlin, a credit will be issued.

Please note we do not replace faulty items.

Other contingencies: In the event of any strike, trade dispute, fire, tempest, breakdown, accident, riot, crime, civil disturbance, war, force majeure, or other occurrence or cause beyond the control of Hanlin, any or all contracts or deliveries may be suspended and Hanlin reserves the right to complete the contract or delivery at the termination of such cause or occurrence.